Title PROJECT MANAGER
Department Enterprise Resource
Location 899 Montreal Circle, St. Paul, MN 55102
Reports to Chief Financial Officer
Schedule 40 hours per week, Mon-Fri, as arranged with Manager [Hybrid—3 days in office]
Position Summary
The Project Manager is responsible for leading and managing company-wide projects, including digital product development projects from ideation through implementation. Utilizing agile methodologies and project management best practices, the Project Manager will define objectives, collaborate closely with cross-functional teams, manage project milestones, and ensure projects are delivered on time and within scope. The ideal candidate will be a passionate self-starter who possesses excellent verbal and written communication skills and an innate talent for problem-solving.
Essential Duties and Responsibilities
Project Lifecycle Management
- Manage multiple concurrent projects from start to finish, managing dependencies, risks, and critical paths.
- Collaborate with the project team and key stakeholders to create mitigation plans and resolve issues to ensure project deliverables are met on time and on target.
- Manage digital product projects, focusing on agile practices, backlog management, and sprint planning.
Requirements Gathering and Roadmap Creation
- Collaborate with product, UX/UI, and development teams to define user-centric business requirements, create roadmaps, set timelines, and develop agile stories aligned with business strategy and customer needs.
- Facilitate requirements elicitation, requirements documentation, and requirements understanding from all relevant stakeholders. Alternative phrasing: Gather and document requirements from stakeholders and ensure understanding.
- Communicate details of a roadmap either high-level or granular depending on the audience and what they need to know. Alternative phrasing: Tailor communication of roadmaps to different audiences, providing high-level or detailed information as needed.
Agile Project Plans and Team Collaboration
- Implement and update project plans using agile project management tools, communication plans, project reports, and provide regular updates to stakeholders on activities and deliverables, as well as significant changes, risks, and mitigation strategies.
- Collaborate with business leaders, product teams, sales, IT development, and infrastructure teams.
- Coordinate meetings and logistics to support project progress.
Continuous Improvement of Project Management Methodologies
- Continuously enhance project management methodologies, tools, templates, and processes, integrating best practices for digital product development and agile delivery.
- Ensure team members have the resources needed to complete assigned tasks on time and within budget.
Testing and Quality Assurance
- Develop and implement integration testing plans to ensure product quality, functionality, and customer satisfaction.
- Assist in testing when available and resource needs allow, to provide an additional perspective while learning the product and process.
Other duties and responsibilities as assigned.
Qualifications/Skills/Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Project Management, Business, or related discipline
- Minimum of 5 years of relevant experience
- Excellent verbal and written communication; with the ability to engage a range of stakeholders technical developers to business leaders.
- Technical acumen in software development lifecycle; product deployment and cloud-based platforms
- Strong leadership skills and ability to work collaboratively with cross-functional teams.
- Proficiency in Microsoft Office Suite and product management tools (e.g., Wrike, Jira, Confluence, Asana)
- Desire to learn and understand every aspect of projects and product offerings
Success Attributes
- Experience creating 3rd party Request for Proposals (RFP) and managing 3rd party vendors
- Project management certification (PMP, PMI-ACP, CSM)
- Proven experience in agile project management and familiarity with digital product lifecycle and customer-centric design
- Practical experience with UX/UI design principles, wireframing, and working with designers to ensure user-centered development
- Experience tracking KPIs and using data analytics to guide project prioritization and assess project impact.
For more than 115 years, National Checking Company (NCCO) has developed and produced products that drive success for the food service and hospitality industries. We specialize in products that improve restaurant profitability, enhance food safety, increase server and restaurant efficiency, and promote a more enjoyable and satisfying dining experience.
Headquartered in St. Paul, NCCO is a family-owned business that takes pride in their hard-working staff who are dedicated to providing exceptional customer service. With innovation as a top core value, NCCO fosters an environment that embraces diversity, equity, and inclusion. As we continue our journey of growth, we celebrate the collective sum of individual life experiences, knowledge, self-expression, unique abilities, and talents that create our culture. Together we look forward to creating a bright future as we launch new product lines, marketing programs, and technologies to help end users provide stellar customer service and achieve their business goals.
NCCO is an equal opportunity employer.
www.ncco.com
